This section explains how the site treats the personal information of the users who visit it. According to Article 13 and Article 14 of Regulation (UE) 2016/679, the policy is also made available to customers who use the services of the web site

This document also takes into account Recommendation no. 2/2001 on the protection of personal data that the European authorities have adopted to identify the minimum requirements for the collection of personal data online.
The policy applies only to the site in question and not to any other websites that the user accesses via links.

The data controller is Intesa Sanpaolo S.p.A with head office at Piazza San Carlo, 156 – 10121, Torino.


The processing of data associated with the web services on this site is handled only by the technical personnel of the service responsible for processing. None of the data obtained by a web service is communicated or disclosed to third parties.

The personal data provided by users who request information material are used for the sole purpose of offering the service and are disclosed to third parties only when strictly necessary.


The personal data are processed using automated tools only for the period of time required to fulfil the purposes for which the data were collected. Special security measures are taken to prevent the loss of data, illicit or improper use, and unauthorised access.


The elective, explicit and voluntary sending of e-mail messages to the addresses posted on the website entails the subsequent acquisition of the sender address, which is necessary to answer any queries, as well as of any other personal information included in the message.

In the case of reservations of free guided tours dedicated to people with visual impairment, requests for further details on the accessibility to the location or additional information for assistance in the event of disability, sensitive data may also be collected and processed. The provision of personal data is optional but constitutes a strictly necessary condition for the management of requests made by the subject and for the execution of the services offered.


In your capacity as Data subject, you may exercise, at any time towards the Data Controller, the rights provided by the Regulation (right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, right to object) by sending a specific request in writing to the e-mail address or via post to the address Intesa Sanpaolo S.p.A., Piazza San Carlo, 156 – 10121 Turin, Italy, or directly at any branch of the Bank.


During normal use, the IT systems and software procedures for running this website acquire some personal data the transmission of which is implicit in the use of Internet communication protocols.
It concerns information that is not collected to be associated with specific individuals, but by their own very nature could, through the processing and association with data held by third parties, allow users to be identified

This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters related to the operating system and the users. This data is used only to obtain anonymous statistical information on the Site and to check its correct functioning and is deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site: except for this possibility, the data on web contacts are stored for no more than seven days.


Technical cookies

This site uses technical cookies to save the session of the User and to perform other activities strictly necessary for the functioning of the same, for example in relation to the distribution of traffic. You can also use cookies to save your browsing preferences and optimize your browsing experience. In other words, these are activities strictly necessary for the operation of the site. Cookies are stored on the device used by the site visitor and are treated with automated tools for the time strictly necessary to achieve the purposes described and are not disclosed to third parties. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Anonymized analytical cookies

The site uses the Analytics tool, provided by Google, which allows the web analysis of user interactions and provides a series of statistics (the number of visitors, the average time spent, the origin, the most viewed content, etc.) . In order to protect our users, we have chosen to set up the anonymization function, in order to prevent the third party from collecting individual information and processing it for their own profiling and personalized advertising purposes.

For more information you can consult the following link of Google Analytics:

This website works best if cookies are enabled. Using your browser settings you can, however, disable the use of cookies on your computer. If you completely disable cookies, you may disable some functionalities of the site or prevent it from functioning correctly overall. Even with all cookies disabled, your computer will continue to store a small quantity of information, which is necessary for the basic functioning of the site. For information on how to change your cookie settings, refer to the website of your browser provider.

Cookies managed by third parties

Cookies managed by third parties are also installed through this site. For all types of cookies reported, you will find below the name of the third parties who manage them, and for each of them the link to the page where you can find information on the processing and, in case, deny your consent:

  • Name: DBM
  • Purpose of the cookie:
    • Delivery of advertising based on the interests expressed through Internet browsing
    • Sending advertising to people who have previously visited this site
    • Content customization
    • Navigation optimization
  • Extended information on


This document constitutes the “Privacy Policy” of this site which will be subject to updates.
Complete information notice on